Years ago I worked in the centre of Cape Town.There’s a well-known paved walkway called St.George’s Mall. It is not a mall like you would think of a mall, but since there are shops and businesses on both sides of this walkway, it got the name. Every lunch a few colleagues and I would go…
In the previous article we looked at where we should direct our attention when we have failures. Today I want to go over a tool you can use to turn the failure against itself. So I want you to think of your failures as laboratory experiments. In a laboratory scientists get an idea that a…
Let’s get straight into failures and the tools you can use to turn your failures into victories.The first tool is to not pay attention. You’re probably thinking that I’ve lost it, but bear with me, I will explain! What I am saying is to not pay any attention to your failures. I know we, as…
An interaction between my wife and daughter yesterday made me think of a lesson I learned a while ago about failure. Daughter: Mom, I want candy. Wife: No. Daughter: Please Mom, I want candy. Wife: No, you had candy yesterday. Daughter: (More forceful and hostile) I want candy! Wife: I said no. Daughter: (Now angry)…
In the first article of this series we looked at the importance of staff training and how a lack of it could be very costly, to say the least, and ultimately silently kill your business. Before we get into the next silent killer I want to tell you a short story of something that happened…
A while back I was driving and suddenly I noticed that the car’s heat gauge came up really fast! I switched off the engine and luckily there was an open spot next to the road so I could pull over. After a lot of investigation I isolated what the problem was. There is a small…
I hope you have found the first two articles in this series helpful. Now let’s see how you can use statistics in an organization in general to have the ability to predict the future and to have control. In the previous email we used the example of a salesperson and how he/she would have sub-statistics…
No, it is not time and it is not money 🙂 So, let me tell you a story to illustrate what this commodity is and how it affects the outcome of your daily life and this thing called destiny. When I was 14, I really started getting very interested in girls. I really wanted a…